Vacation Rental 101: Guest Check-Ins

Elise MackayLeave a Comment

Vacation Rental 101: Guest Check-Ins

The easiest way to get great reviews is to ensure your guests have an effortless, stress-free stay. That experience starts from the moment they arrive in your city, and there are tons of things you can do to help create a stress-free vacation for your guests.

From ensuring your guests have an easy way to get their questions answered to providing a secure method of accessing the property, your check-in process sets the stage for your guest’s experience at your vacation rental. Let’s make sure it’s a great one.

Read More

Vacation Rental 101: Payments

Astrid LindstromLeave a Comment

vacation rental 101 how to collect payments

Once you’ve put a traveler through your screening process and decided you’d love to host them as a guest at your vacation rental, you can accept the booking and their payment.

Which means you’re going to need to decide on your personal payment policies.

Read More

Vacation Rental 101: Guest Inquiries and Screening

Astrid LindstromLeave a Comment

How to handle inquiries and screen guests

You created a listing for your beautifully furnished new vacation rental, and you’ve just received an email from a traveler interested in giving you your very first booking!

First: they have some questions. And so should you. The inquiry stage is the best place to set traveler expectations, provide some friendly customer service, and vet the traveler to be sure they’re going to be a good guest for your vacation home.

Let’s talk about inquiries.

Read More

Vacation Rental 101: Marketing

Astrid LindstromLeave a Comment

Vacation Rental 101: Marketing

Your vacation rental is ready. You’ve set up your accounting. You’ve furnished it from the kitchen to the bedroom and found great people to help you clean, maintain, and manage the property.

Now it’s time to get yourself some guests!

To help travelers find you, you will need to market your property to them. We’ve written a pretty extensive post on what experienced owners can do to more effectively market their properties here, but this our 101 series, so today: let’s talk the basics of how to market a vacation rental to potential guests.

Read More

VR News Round-Up: Vacation Rentals Find Support

Astrid LindstromLeave a Comment

VR News Round-Up: Vacation Rentals Find Support

Many cities across North America are starting to realize short-term rentals aren’t nearly as scary an unknown as they’d been led to believe. Instead, they’re beginning to recognize that short-term rentals carry many economic and even community benefits – and have very little impact on available housing. Let’s dive in to some good news for vacation rental owners who’ve been worried about the rise in bans on short-term rentals.

Read More

Vacation Rental 101: Property Maintenance

Elise MackayLeave a Comment

Vacation Rental 101: Property Maintenance

We tend to only perform maintenance in our own homes when something breaks. Heater not firing up? Better see what’s wrong. AC busted on the hottest day of the year? Time to replace it.

That strategy won’t work for a vacation rental, because the guest may only be in the property for the two days it takes to fix the problem at hand. Instead, you’re going to have to go on the offensive, and perform routine maintenance every six months whether you think your property needs it or not.

Here’s what we recommend to stay ahead of common maintenance issues.

Read More