How Helpful Homeowners Earned Rave Guest Reviews

Sari EichenblattLeave a Comment

Though Thanksgiving has ended, the season of giving has just begun. To keep the holiday spirit strong, we’re taking a look back at some of our recent guest reviews and acknowledging all the ways homeowners go above and beyond to give them an amazing experience:

Great Guest Communication

Natalie and her friends were on their way to their cozy Sevierville Cabin rental when they suddenly found themselves confused by the directions. Thankfully, their property contact was there to help.

“My friends and I had a wonderful girls weekend at this cabin.The property owner was available and ready to help with any questions we had. Unfortunately, we got lost going up to the property. And I was so grateful she immediately answered the phone and helped us find our way. She checked on us throughout the weekend as well. What great customer service. Definitely a PERFECT weekend! Thank you, Bea!!”
-Natalie C.

Booking Flexibility

Erik and his friends had planned to stay in Napa, but after the tragic wildfires hit they had to make other plans. They decided to stay at a home in Monterey and couldn’t have been happier. Thanks to amazing accommodations and a communicative homeowner, they had the trip of a lifetime.

“We had the pleasure of being the very first renters in this absolutely beautiful property. We came across this property and at first thought that it was too good to be true. This property wows you from the minute you pull up to the private gate, and pull onto the 2 acres of beautifully landscaped grounds. The owner Gerard was more than accommodating, and truly made you feel welcome. If 6 stars were available, that is what this property and Gerard would get. Thank you, Gerard, for making our stay in Monterey and absolutely amazing experience!”
-Erik R.

Additional Amenities

Felisha and her family had an incredible time at the Pagosa Springs house they rented for vacation. Thanks to great communication from the homeowner and family-fun amenities, their trip went better than they could have ever expected!

“This was a beautiful home, and we had great communication from the owner. Everything you need and a clean well-maintained home that was cozy and homey. The weather was beautiful, we grilled with the provided grill by day, and sat by the fireplace at night. It was a quick drive to town and to the amazing hot springs! Would definitely go again or recommend to a friend! Thank you for a great experience!“
-Felisha H.

Immediate Answers

Vanessa and her friends were blown away by the incredible accommodations of their Phoenix rental and the quick response time of the homeowners. From the amazing pool to the beautiful backyard – Vanessa and her friends can’t wait to visit again soon.

“This home was a fantastic find and we were so thankful for this awesome accommodation! It was close to everything we needed. Cheryl and Mike were so great to work with on everything – always quick to respond with any questions and so incredibly fast to help us with anything we needed. Thank you so much Cheryl and Mike! We would definitely stay here if we return and we recommend this place to anyone!”
-Vanessa J.

Cleanliness and Comfort

When guests book a vacation rental, they’re looking to find a home away from home. Fortunately for Atcha and her friends, they found that and more in the Tannersville townhome they rented.

“This past weekend in Tannersville was amazing. I, along, with 5 of my best friends came to visit for the weekend.The house was exactly what we were looking for and actually exceeded our expectations. It was very clean, spacious and felt exactly like we were right at home. We made so many memories in this wonderful house and we truly appreciate opening your home up to us, Thomas and Kathleen. Thank you again for your hospitality.”
-Achta K.

Group Accommodations

Deborah and her college friends reunited at a Holiday Island home and had amazing things to say. From the updated kitchen, to the spacious layout – they had a trip to remember in a house they loved.

“We spent a relaxing 3-day weekend in a wonderful house at Holiday Island with our best friends from college. It was comfortable, clean, spacious and really, really nice. The kitchen is updated and plenty of room for us all to be in there at once. The split floor plan allowed each of us plenty of privacy when we wanted it, and then the common rooms, living room, sunroom, kitchen, allowed us a lot of room to gather and spend a lot of quality time together. It was one of our best weekends and again we have built memories we get to carry with us for many more years to come. Thanks again!”
-Deborah R.

An Authentic Experience

Tamera and her family found their perfect oasis in the incredible North Carolina cabin they stayed in. The cozy cabin allowed them to get the bonding time they needed in a location beyond their expectations.

“We had driven the mountain roads from Florida and could hear the rushing water from the river and knew that we were about to experience a very special place. For the next couple of days we drove, hiked and photographed stunning mountains, trees, rivers, creeks, rocks and falling leaves. Beautiful sunrises with hot morning coffee on the deck were followed by outdoor fires under star lit skies. We are so grateful to have had the opportunity to rest, heal and wander at Paint Rock Cabin!”
-Tamera C.

You never know what type of small gesture or accommodation can make your guests’ trip and provide for an excellent experience. Just by being communicative, flexible, and accommodating your guests will have the vacation of a lifetime at your property – and be incredibly grateful for your hospitality.

Want to improve your guests’ experience but don’t know where to start? At Evolve we help homeowners across North America increase their bookings, their income, and their guests’ stay – while saving them time. Click here to learn more.